Charlotte NC Home Sellers: Do You Know Who Your Agent is Working For?
With a full schedule these past few weeks, I have been taking buyers out to tour our beautiful city. Relocation clients moving to town are learning about Charlotte and all that she has to offer newcomers.
One of my favorite things to do is to introduce buyers to neighborhoods that are ‘just what they’re looking for.’ When I’m showing buyers homes, they’re poised to BUY a home. This is not fire drill or practice run…these are REAL buyers who have been transferred to our area and NEED to buy a home.
The unbelievably biggest obstacle that I have had to overcome in recent weeks is being ignored by listing agents. I have serious questions to answer for my SERIOUS buyers and they need answers NOW! This is frustrating any time but, when you have BUYERS who are ready to make a decision as to whether or not to purchase YOUR home, and your agent is not returning phone calls to answer our questions, my buyers move on.
One agent finally phoned me 72 hours after my call to let me know that she couldn’t remember my question (even though she had just listened to my voicemails) but, that she was overloaded (HER word, not mine!) at her full-time job–NOT in real estate!
Have you ever tried to purchase a product or enlist someone to perform a service and had them ignore your questions? I have and I quickly move on to the next one on the list. My take on this…If you’re trying to sell something and you won’t return my calls, then what happens when I finally do purchase it from you? Are you going to be impossible to reach for follow-up, warranty work or other questions?
Sellers, this is the same exact concept my buyers are thinking now. In fact, from the mouth of one of my buyers, “Hey, if they don’t want to sell, we’d rather buy from someone who DOES want to sell!” I couldn’t agree more.
Sellers, are YOUR agents returning their calls?
Agents, don’t you want to SELL your listings? If your full time job is interfering with selling your clients most valuable material possession, I’d say it’s time to refer that seller to someone who actually has the time AND the inclination to properly represent their clients.